Safety First | Guam Fire Department

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When To Call 9-1-1

Every year, fire personnel respond to over 130,000 calls nationwide for assistance. Most of these calls are responded to in less than 5 minutes.

Here are some of the ways you can help the fire department help you during an emergency:

Only Call 9-1-1 to Report:
	A fire
	A serious crime
	Any serious medical condition
	Any situation requiring immediate response of Police, Fire, or Emergecy Medical Personnel.
What the 9-1-1 Operator Will Need to Know:
	Address of the emergency
	Phone numbers you are calling from
	Nature of the emergency
Stay calm, speak clearly, and be prepared to answer questions, receive instructions and stay on the phone until you are told to hang up!
Emergency Vehicles and You
When an emergency vehicle has its lights and siren on, it is responding to an emergency. It is the law and YOUR responsibility to:
	Pull to the right side of the road and STOP until the emergency vehicle has passed.
	Keep back at least 500 feet from an emergency vehicle when it is responding with lights and sirens.
	Do not drive over fire hoses.
	Drive carefully around an emergency scene.
At the Emergency
	Have someone wait at the street to direct the fire and police departments to the emergency.
	If you are a witness to the emergency, stay at the scene to provide emergency personnel with information.
	If you are asked to move or leave the area, DO IT! The firefighters and police officers are looking out for your safety.
	Remember, things can become very hectic in an emergency. Firefighters and police officers need to do their job in a safe way.
Some Other Tips:
	Make sure your address is visible from the street.
	Keep areas around fire hydrants clear of parked cars, fences, bushes, tall weeds and debris.
	Keep bushes, trees, grass and weeds cut or trimmed to avoid the chance of brush fires.
	If you have security bars on your windows, make sure they are fitted with inside quick releases.